Support

Questions about Copycat Hunt, your license or a charge? Email us and a person will answer.

Email support@copycathunt.com

To help us answer quickly

• The email address you used to buy
• The marketplace you were on (for example Amazon US or eBay)
• What you did, what you expected and what happened, with a screenshot if you can

Billing and your license

• Cancel or change your plan: use the billing link in your license email. Your plan keeps working until the end of the period you paid for.
• Lost your license key: email us from the address you bought with and we'll send it again.
• New computer: a Starter license works on one computer. Email us to move it.
• Charge you don't recognise: charges appear as H-BNS. Email us before contacting your bank and we'll sort it out.

Common questions

Answers about reports, marketplaces, eBay accounts and passwords are in the FAQ. How we handle your data is in the Privacy Policy, and the rules for plans and billing are in the Terms of Service.

Mailing address

H.Bns LLC, 30 North Gould Street, Sheridan, WY 82801, USA